“Understanding Before Acting—The First Step in Safety”

In any high-stress environment—whether it’s healthcare, education, or public service—being able to recognize the early signs of escalating behavior is critical. This section of our MAB training focuses on the foundation of effective intervention: awareness and assessment.

Through these audio lessons, you’ll learn how to sharpen your observational skills, identify potential risks before they become threats, and assess situations with clarity and confidence. We’ll explore the subtle cues—body language, tone, pacing—that often signal a shift in behavior, and how your response can make all the difference.

Whether you’re new to MAB or refreshing your skills, these lessons are designed to be practical, relatable, and easy to apply in real-world settings. Because when it comes to managing assaultive behavior, awareness isn’t just the first step—it’s the most powerful one.