M1 MAB Practice Course Course Information Estimated Time: 4 hours Introduction Instructions The 5 Categories of Workplace Violence Assessment Situational Awareness Awareness Video The Four Types of Awareness Steps to Environmental Awareness The Team Dynamic Proxemics Proxemics Video Avenues of Approach Risk Management Imminent Danger to Self or Others The 10 MABPRO Crisis Response Principles The 10 MABPRO Crisis Response Principles Defining & Responding to Stress Defining & Responding to Stress Fundamental Reasons Why People Lose Control Fundamental Reasons Why People Lose Control Communicate MTAC Defined Critical Thinking Trigger Words & Phrases Using Nonverbal Communication What is Active Listening? Negotiation for Success Service Identifying & Presenting Options Quickly Defining What Not to Do Understanding the Assault Cycle Inward Planning
